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TANF/TEP Customers

Thank you for being a part of the Washington Literacy Center (WLC) TEP community. Our goal at WLC is to offer customer support in navigating the TANF Education and Occupational Training (EOT) program in the District of Columbia. We will provide each customer with the tools necessary to accomplish their educational, vocational, and occupational goals. 

If you are not in any current programming, we strongly encourage you to participate in the JumpStart 2 Success program.  


If you have any questions about the JumpStart 2 Success program, please contact Diamond Haskins at to register for JumpStart.

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The Washington Literacy Center office is now open for TEP customers.


Contact us by calling (202) 984-0000


Email your Case Manager:

Brittany Battle:

Amy Challe:

Contact Program Manager Tamela Williams at (202) 984-0000 or  with any questions, comments or concerns.

Available Hours: Monday - Friday(9am - 5pm)


Effective March 14th, the Washington Literacy Center will be accepting documents in-person. Please use the links below to complete your timesheet and other important documentation. DHS will be phasing out the SeamlessDocs timesheet effective September 30th, 2022. Customers are expected to use the DHS Customer Portal to submit their timesheets each Friday by 5PM beginning October 1, 2022.  Please email your Case Manager if a PDF/Word version of the documents is needed.

DHS Customer Portal

Weekly Time Attendance

Volunteer Service Agreement

Non-Traditional Employment Earnings Form

DC Work Experience

Verification of Activity


GEN 2 Activity Log 


WLC will conduct orientations in person. Please complete the intake form below.  Our Outreach Coordinator will get in touch with you and schedule a time for orientation.

Intake Form

Orientation Presentation


All Washington Literacy Center TANF Employment & Education Program (TEP) customers have access to Google Classroom. Google Classroom is a free and secure interactive learning platform. It provides a safe way for us to connect, engage, and share important information, documents, and updates as your TANF (TEP) provider. Google Classroom will provide access to online information that includes: resources, programs, 2 Gen activities, events webinars, tutorials, assessments, online training & workshops, educational tools, and all things TANF (TEP) related.


Google Classroom is accessible online and through any mobile device with internet capabilities. You will receive an invitation to join Google Classroom by email from your assigned case manager.


The following is a list of educational and vocational assessments that will aid you in measuring and discovering your interests, skill set, values, goals, and strengths.

Northstar Digital Literacy


Career Smart Skills Audit

Myers & Briggs Personality Test

My Next Step: Career Test

Career Key: Hollands Six

Enneagram Personality Test


Brittany Battle

Case Manager

Tamela Williams

Program Manager

Amy Challe, MSW

Case Manager

Ann Hawkins

Sr. Case Manager

Diamond Haskins

Outreach Specialist

Wm. Parker Rulison

EOT Navigator

The Washington Literacy Center relies on the support of our community. Make a donation today to help make reading a reality.


The essence of mathematics is not to make simple things complicated, but to make complicated things simple.

- Stan Gudder

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